There are no shortage of priorities for K-12 leaders today. But, to truly serve and support your customers (students, families, teachers, staff, and other stakeholders) during this time, your district needs to create a culture of caring.

It’s not enough to say you care. You have to make sure your community knows it. That work starts at the top with school and district leaders intentionally focusing on empathy in customer service.

But tapping into empathy in professional interactions isn’t as simple as flipping a switch. Like any skill, it requires guidance, training, and intentional practice.

The below resources are designed to help you continue to benefit from our training webinar session even after the hour is over. To download and/or print materials, simply click the corresponding handout(s) below.