CUSTOMER EXPERIENCE with INTENTIONALITY
in Yakima School District
Along with an adequate reserve of fiscal capital, every school district needs – equally as critically for its success – an adequate reserve of trust capital. The science behind maintaining an adequate reserve of trust capital is well understood in the private sector and is rooted in an intentional approach to Customer Experience (Cx). K12 Insight specializes in implementing Cx in schools.
An intentional focus on Cx is not something new or one more thing beyond the strategic priorities of teaching and learning. Rather, it is what wraps around and holds together all of the strategic priorities of a district and serves as an early warning system reducing safety risks and safeguarding against costly legal battles.
Sustaining Trust Capital in Yakima SD
Learn how customer experience with intentionality is a potent and transformational force in schools–and how we can support your district’s strategic goals.
Our Work in Gresham-Barlow School District
See how Gresham-Barlow School District uses Let’s Talk! to encourage two-way conversations and improve the customer experience.
5 Reasons to Adopt a Customer Service Mindset in Schools
How creating exceptional customer experiences improves the school environment.
Powering Human Resources departments
See how Fort Bend ISD in Texas uses a focus on customer service to boost employee engagement and morale.
Is SEL the key to solving inequity in schools?
As schools work to close the achievement gap, research suggests social-emotional learning is a critical tool.
Video: How Let's Talk! works
Engage your entire community and improve your customer service with Let’s Talk!. Here’s a quick rundown.
Risk prevention starts with a single step
How a focus on stronger communication can help cut down on the number of safety and PR crises your schools face.
TURN EVERYDAY SCHOOL INTERACTIONS INTO EXCEPTIONAL EXPERIENCES
If you have any questions, feel free to reach out using the information below.
Suhail Farooqui
CEO
K12 Insight
703 | 542 | 9610
sfarooqui@k12insight.com
Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Contact us
(703) 542-9600
www.k12insight.com
Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171