CUSTOMER EXPERIENCE with INTENTIONALITY
in St. Paul Public Schools
The SPPS ACHIEVES Strategic Plan lays out the roadmap for an intentional journey the district must take. K12 Insight is excited to share with you ways in which over 400 school districts across the country are supplementing this journey by focusing on their culture and identifying clear indicators of progress.
An intentional focus on Cx is not something new or one more thing beyond the Objectives in the Strategic Plan. Rather, it is a perfectly aligned way to wrap around and hold together the identified focus areas of Positive District and School Culture, Effective and Culturally Relevant Instruction, Evaluate and Allocate Resources, College and Career Paths and Family, and Community Instruction.
A Dashboard for SPPS Strategic Goals
Learn how customer experience with intentionality is a potent and transformational force in schools–and how we can support your district’s strategic goals.
Our Work in Minnetonka Public Schools
See how Minnetonka Public Schools uses Let’s Talk! to encourage two-way conversations and improve the customer experience.
5 Reasons to Adopt a Customer Service Mindset in Schools
How creating exceptional customer experiences improves the school environment.
Powering Human Resources departments
See how Fort Bend ISD in Texas uses a focus on customer service to boost employee engagement and morale.
Is SEL the key to solving inequity in schools?
As schools work to close the achievement gap, research suggests social-emotional learning is a critical tool.
Video: How Let's Talk! works
Engage your entire community and improve your customer service with Let’s Talk!. Here’s a quick rundown.
TURN EVERYDAY SCHOOL INTERACTIONS INTO EXCEPTIONAL EXPERIENCES
If you have any questions, feel free to reach out using the information below.
Suhail Farooqui
CEO
K12 Insight
703 | 542 | 9610
sfarooqui@k12insight.com


Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Contact us
(703) 542-9600
www.k12insight.com

Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171