The pandemic has created staggering gaps in schools.

Teaching and learning are being transformed. There’s a massive human element to this work. Parents and staff are interacting with schools in ways as never before — and expectations are changing. How you respond could mean the difference between a successful recovery and endless frustration.

Below are a few resources to illustrate how some school districts are using our Let’s Talk! customer service solution and chatbot to keep their school community engaged and informed—all while driving internal efficiencies and improving the customer experience.