Improving the student experience

Great colleges and universities offer great teaching and learning. That’s a given. But students evaluate much more than just academics when they choose where to live, learn, and work.

To keep students enrolled and engaged, higher education leaders need to understand how students and others feel about their institution and take intentional steps to provide better, more responsive customer service. We pulled together a few resources that might help you visualize how we can work together. If you want to talk more, simply respond to the original email or reach out using the contact information below.

All the best,
Trey

10 Secrets to developing a culture of exceptional customer service

As competition for students heats up, higher education leaders must focus on understanding and improving the customer experience.

The secret higher education leaders need to know to combat student attrition

Reveal the secret and get 5 key strategies for improving student engagement and retention.

Video: Introducing Let's Talk!

Engage you entire community and improve your customer service with Let’s Talk!. Here’s a quick rundown.

Let's Talk! Overview

Learn how Let’s Talk! helps you measure and manage the customer experience.

TURN EVERYDAY SCHOOL INTERACTIONS INTO EXCEPTIONAL EXPERIENCES

If you have any questions, feel free to reach out using the information below.

Trey Medbery
Regional Director, Higher Ed Partnerships
K12 Insight
504 | 330 | 4328
tmedbery@k12insight.com

Visit Us

2291 Wood Oak Drive

Suite 300

Herndon, VA 20171

Contact us

(703) 542-9600

www.k12insight.com

Visit Us

2291 Wood Oak Drive

Suite 300

Herndon, VA 20171

Contact us

(703) 542-9600

www.k12insight.com

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