Improving the student experience
Great colleges and universities offer great teaching and learning. That’s a given. But students evaluate much more than just academics when they choose where to live, learn, and work.
To keep students enrolled and engaged, higher education leaders need to understand how students and others feel about their institution and take intentional steps to provide better, more responsive customer service. We pulled together a few resources that might help you visualize how we can work together. If you want to talk more, simply respond to the original email or reach out using the contact information below.
All the best,
Trey and Kyle
10 secrets to developing a culture of exceptional customer service
As competition for students heats up, higher education leaders must focus on understanding and improving the customer experience.
The secret higher education leaders need to know to combat student attrition
Reveal the secret and get 5 key strategies for improving student engagement and retention.
VIDEO: Introducing Let's Talk!
Engage your entire community and improve your customer service with Let’s Talk!. Here’s a quick rundown.
Let's Talk! Overview
Learn how Let’s Talk! helps you measure and manage the customer experience.
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2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Contact us
(703) 542-9600
www.k12insight.com
contact sales (LT! link here)
TURN EVERY DAY INTERACTIONS INTO EXCEPTIONAL EXPERIENCES
If you have any questions, feel free to reach out using the information provided. Ready to see Let’s Talk! in action? Sign up for a free demo.
Trey Medbery
Regional Director, Higher Ed Partnerships
504 | 330 | 4328
tmedbery@k12insight.com
Kyle Freelander
Manager, Marketing and Communications
703 | 542 | 9572
kfreelander@k12insight.com

Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171