IMPROVING THE SCHOOL CUSTOMER EXPERIENCE
We had a great time at the IEI Winter Summit where we heard from several school leaders about the challenges they face in their districts, including creating exceptional customer experiences. Below are a few resources we pulled together to help you visualize how we might partner to build trust and improve customer experiences in your schools. We also offer a series of customer experience professional development workshops for staff and administrators. If you want to talk more, please reach out to us using the contact information below.
Thanks,
Justin and Gerald
Video: How Let’s Talk! Works
Engage your entire community and improve your customer service with Let’s Talk!. Here’s a two-minute rundown.
CASE STUDY: BIBB COUNTY (GA)
Learn how Bibb County Schools uses Let’s Talk! to strengthen community trust and improve customer service.
Put Community Engagement and Customer Service to Work in your schools
See how Louisiana’s Caddo Parish Public Schools creates exceptional customer experiences and builds a stronger school climate.
At a glance: Let's Talk! landing page
Check out how The School District of Osceola County’s Let’s Talk! landing page encourages two-way conversations on key topics.

Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Contact us
(703) 542-9600
www.k12insight.com
contact sales (LT! link here)
TURN EVERYDAY SCHOOL INTERACTIONS INTO EXCEPTIONAL EXPERIENCES
If you have any questions, feel free to reach out to us using the provided contact information.
Gerald Dawkins
Sr. VP of Superintendent
and District Relations
K12 Insight
703 | 542 | 9557
gdawkins@k12insight.com
Justin Flaitz
Regional Vice President of Sales
K12 Insight
703 | 542 | 9608
jflaitz@k12insight.com

Visit Us
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171