At this time, we are not offering virtual versions of our Customer Experience Workshops, including: 

• 101: Creating an exceptional customer experience
• 202: Understanding your customers
• 203: Turning everyday interactions into exceptional experiences

We pride ourselves on delivering engaging, interactive Customer Experience Workshops that empower attendees to explore new concepts, connect to prior knowledge, and learn from each other. These sessions require active participation to be truly successful, and—as many of you probably know from exploring or shifting to virtual or telework opportunities—this level of engagement can be more challenging in an online environment. 

We will work with you to reschedule the workshops for a time when in-person sessions will not present a health and safety risk for your school community.

In the meantime, please enjoy these FREE, on-demand virtual customer service trainings: